--- title: Empire Life Insurance Blog - Insuring With Care (5) description: (5) --- [![Empire Life logo](https://blog.empirelife.ca/hs-fs/hub/322854/file-368300927.jpg?width=189&name=file-368300927.jpg "Empire Life logo")](https://blog.fastandfull.ca) # INSURING WITH CARE™ BLOG [Français](https://blog.fastandfull.ca/fr) ## [Empire Life Customer Service Team Memorable Moments](https://blog.empirelife.ca/old/-empire-life-customer-service-team-memorable-moments) Posted by [Allison Barton](https://blog.empirelife.ca/old/author/allison-barton) Apr 3, 2014 3:07:00 PM ![Picture of Woman - Empire Life Customer Service Story](https://blog.empirelife.ca/hs-fs/file-639280497-jpg/Blog_images/Memorable_Moments.jpg?width=700&name=Memorable_Moments.jpg "Picture of Woman - Empire Life Customer Service Story")  It’s always great to hear from our Empire Life Customer Service Team on some of their most memorable interactions. Here is one of those stories: [Read More](https://blog.empirelife.ca/old/-empire-life-customer-service-team-memorable-moments) Topics: [Customer Service](https://blog.empirelife.ca/old/topic/customer-service) ## [Ask Our President (Part Two)](https://blog.empirelife.ca/old/ask-our-president-part-two) Posted by [Mary Beth Gauthier](https://blog.empirelife.ca/old/author/mary-beth-gauthier) Mar 13, 2014 2:00:00 PM  ![Empire Life - Our President - Les Herr](https://blog.empirelife.ca/hs-fs/file-560612194-jpg/Blog_images/blog-les-en.jpg?width=700&name=blog-les-en.jpg "Empire Life - Our President - Les Herr") **Q&A with Les Herr, Empire Life, President and CEO** [Read More](https://blog.empirelife.ca/old/ask-our-president-part-two) Topics: [Helpful Tips](https://blog.empirelife.ca/old/topic/helpful-tips) ## [Ask Our President](https://blog.empirelife.ca/old/ask-our-president) Posted by [Mary Beth Gauthier](https://blog.empirelife.ca/old/author/mary-beth-gauthier) Mar 11, 2014 2:00:00 PM ![Our President - Les Herr](https://blog.empirelife.ca/hs-fs/file-560612194-jpg/Blog_images/blog-les-en.jpg?width=700&name=blog-les-en.jpg "Our President - Les Herr")  **Q&A with Les Herr, Empire Life, President and CEO** [Read More](https://blog.empirelife.ca/old/ask-our-president) Topics: [Helpful Tips](https://blog.empirelife.ca/old/topic/helpful-tips) ## [Thankful for Service](https://blog.empirelife.ca/old/thankful-for-service) Posted by [Allison Barton](https://blog.empirelife.ca/old/author/allison-barton) Mar 6, 2014 3:01:20 PM ![Couple viewing laptop screen](https://blog.empirelife.ca/hs-fs/file-567043226-jpg/Blog_images/blog-thankfulservice-en.jpg?width=700&name=blog-thankfulservice-en.jpg "Couple viewing laptop screen") It is always fantastic to receive feedback regarding the customer service at Empire Life.   [Read More](https://blog.empirelife.ca/old/thankful-for-service) Topics: [Customer Service](https://blog.empirelife.ca/old/topic/customer-service) ## [Showcasing We Care at Empire Life](https://blog.empirelife.ca/old/showcasing-we-care-at-empire-life) Posted by [Allison Barton](https://blog.empirelife.ca/old/author/allison-barton) Feb 26, 2014 2:58:41 PM ![Picture of Nancy](https://blog.empirelife.ca/hs-fs/hub/322854/file-551898625.jpg?width=700&name=file-551898625.jpg "Picture of Nancy") “I am sending this note in recognition of Nancy. [Read More](https://blog.empirelife.ca/old/showcasing-we-care-at-empire-life) Topics: [Customer Service](https://blog.empirelife.ca/old/topic/customer-service) ## [The Empire Life Difference When it Counts](https://blog.empirelife.ca/old/the-empire-life-difference-when-it-counts) Posted by [Allison Barton](https://blog.empirelife.ca/old/author/allison-barton) Feb 24, 2014 1:46:15 PM ![Our deepest sympathy](https://blog.empirelife.ca/hs-fs/file-536255328-jpg/Blog_images/blog-whenitcounts-en.jpg?width=750&name=blog-whenitcounts-en.jpg "Our deepest sympathy") One of the most difficult tasks after the death of a loved one can be filing a life insurance claim.  [Read More](https://blog.empirelife.ca/old/the-empire-life-difference-when-it-counts) Topics: [Helpful Tips](https://blog.empirelife.ca/old/topic/helpful-tips) ## [Touched by Care](https://blog.empirelife.ca/old/touched-by-care) Posted by [Allison Barton](https://blog.empirelife.ca/old/author/allison-barton) Feb 14, 2014 1:24:52 PM ![TouchByCare-EN](https://blog.empirelife.ca/hs-fs/file-516392857-jpg/Blog_images/TouchByCare-EN.jpg) Demonstrating how much we care and helping our customers during a difficult time is paramount to what we do. [Read More](https://blog.empirelife.ca/old/touched-by-care) ## [Finding the Right Match for Financial Advice](https://blog.empirelife.ca/old/finding-the-right-match-for-financial-advice) Posted by [Allison Barton](https://blog.empirelife.ca/old/author/allison-barton) Feb 11, 2014 1:02:00 PM ![Young couple meeting with an Advisor](https://blog.empirelife.ca/hs-fs/file-509797214-jpg/Blog_images/FindingAdvisor-EN.jpg?width=700&name=FindingAdvisor-EN.jpg "Young couple meeting with an Advisor") The DreamWorks animation movie Shark Tale starts with a young fish, Oscar, showing the viewer around his penthouse apartment, which when the camera pans out, we quickly realize he’s simply pretending in front of a large billboard advertisement. Unaware of the illusion, Crazy Joe the hermit crab, calls out to Oscar – “now that you live in a penthouse, can I be your financial advisor?” [Read More](https://blog.empirelife.ca/old/finding-the-right-match-for-financial-advice) Topics: [Helpful Tips](https://blog.empirelife.ca/old/topic/helpful-tips) ## [Understanding the Heart of the Matter at Empire Life](https://blog.empirelife.ca/old/understanding-the-heart-of-the-matter-at-empire-life) Posted by [Allison Barton](https://blog.empirelife.ca/old/author/allison-barton) Feb 7, 2014 2:46:07 PM ![Lindsay at Work](https://blog.empirelife.ca/hs-fs/file-497036907-jpg/Blog_images/Week2-Day3.jpg?width=700&name=Week2-Day3.jpg "Lindsay at Work") Listening to our customers and understanding their needs is what makes our customer service team members the best at what they do. Through their customer awareness, they are able to help many people, just like this customer who took the time to let us know how appreciative she was of Lindsay’s understanding and guidance: [Read More](https://blog.empirelife.ca/old/understanding-the-heart-of-the-matter-at-empire-life) Topics: [Customer Service](https://blog.empirelife.ca/old/topic/customer-service) ## [Living Your Dreams](https://blog.empirelife.ca/old/living-your-dreams) Posted by [Allison Barton](https://blog.empirelife.ca/old/author/allison-barton) Feb 5, 2014 3:28:00 PM ![Two boys with Canadian flag face paint](https://blog.empirelife.ca/hs-fs/file-508164545-jpg/Blog_images/blog-image-olympics.jpg?width=700&name=blog-image-olympics.jpg "Two boys with Canadian flag face paint") There is no better depiction of living your dreams than what will be taking place this week.   [Read More](https://blog.empirelife.ca/old/living-your-dreams) Topics: [Helpful Tips](https://blog.empirelife.ca/old/topic/helpful-tips) [Previous](https://blog.empirelife.ca/old/page/4) [All posts](https://blog.empirelife.ca/old/all) [Next](https://blog.empirelife.ca/old/page/6) [![Share on Facebook](https://static.hubspot.com/final/img/common/icons/social/facebook-24x24.png)](http://www.facebook.com/share.php?u=https%3A%2F%2Fblog.empirelife.ca%2Fold%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![Share on LinkedIn](https://static.hubspot.com/final/img/common/icons/social/linkedin-24x24.png)](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fblog.empirelife.ca%2Fold%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on Twitter](https://static.hubspot.com/final/img/common/icons/social/twitter-24x24.png)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Fblog.empirelife.ca%2Fold%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Fblog.empirelife.ca%2Fold%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=Empire%20Life%20Insurance%20Blog%20-%20Insuring%20With%20Care%20%285%29) [![Share on Email](https://static.hubspot.com/final/img/common/icons/social/email-24x24.png)](mailto:?subject=Check%20out%20https%3A%2F%2Fblog.empirelife.ca%2Fold%3Futm_medium%3Dsocial%26utm_source%3Demail%20&body=Check%20out%20https%3A%2F%2Fblog.empirelife.ca%2Fold%3Futm_medium%3Dsocial%26utm_source%3Demail) - 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