--- title: Empire Life Blog Life & Health Insurer of the Year description: Empire Life was recently recognized for our commitment to be simple fast and easy for customers and distribution partners with the 2018 Life and Health Insurer of the Year award as presented by Insurance Business Canada at the November 30 awards gala at the Liberty Grand in Toronto. image: https://blog.empirelife.ca/hubfs/Hubspot-Email%20%E2%80%93%20EN.png --- × #### Subscribe ### Subscribe to Email Updates Signing up for our Blog offers you the opportunity to subscribe and receive email notifications for Investment or Insurance type content only from The Empire Life Insurance Company and Empire Life Investments Inc. You may cancel your subscription to the newsletter at any time by clicking on [unsubscribe](http://www.fastandfull.ca/hs/manage-preferences/unsubscribe-simple) or, by contacting The Empire Life Insurance Company or, Empire Life Investments Inc. **The Empire Life Insurance Company** 259 King Street East, Kingston, Ontario K7L 3A8, Canada Toll Free: 1 800 561-1268 Email: insurance@empire.ca or investment@empire.ca **Empire Life Investments Inc.** c/o 259 King Street East, Kingston, Ontario K7L 3A8, Canada Toll-free telephone: 1 855 823-6883 Email: mutualfund@empire.ca Close [Facebook](https://www.facebook.com/Empire-Life-Insurance-142465432433812/) [Linkedin](https://www.linkedin.com/company/empire-life-investments) [Twitter](https://twitter.com/empirelifeins) Subscribe [EN](https://www.empire.ca/blog) | [FR](https://empire.ca/fr/blogue) [![Empire Life | Empire Life Investments](https://blog.empirelife.ca/hubfs/Logo/Combined%20Blog%20Images/combined-logo.png)](https://www.empire.ca/blog) # Insurance, Investments and Group Benefits ## Navigate life with confidenceTM - Insurance - [Insurance](https://www.empire.ca/blog/topic/insurance) - [Helpful Tips](https://www.empire.ca/blog/topic/helpful-tips) - [Customer Service](https://www.empire.ca/blog/topic/customer-service) - Investments - [Investments](https://www.empire.ca/blog/topic/investments) - [Investment Views](https://www.empire.ca/blog/topic/investment-views) - [Off the Cuff](https://www.empire.ca/blog/topic/off-the-cuff) - [Group Benefits(1)](https://www.empire.ca/blog/topic/group-benefits) - [Personal Finance (1)](https://www.empire.ca/blog/topic/personal-finance) ## [Life & Health Insurer of the Year](https://blog.empirelife.ca/blog/life-health-insurer-of-the-year) [Insurance](https://blog.empirelife.ca/blog/topic/insurance) Posted by [Empire Life](https://blog.empirelife.ca/blog/author/empire-life) Dec 17, 2018 10:05:28 AM ![Hubspot-Email – EN](https://blog.empirelife.ca/hs-fs/hubfs/Hubspot-Email%20%E2%80%93%20EN.png?width=766&name=Hubspot-Email%20%E2%80%93%20EN.png) We were honoured to be selected Life & Health Insurer of the Year at the 2018 [Insurance Business Awards at the 3rd annual awards gala](https://www.insurancebusinessmag.com/ca/news/breaking-news/insurance-business-awards-winners-revealed-117645.aspx) on November 29, 2018 at the Liberty Grand Toronto. ![libery grand site of the 2018 insurance business canada awards](https://blog.empirelife.ca/hs-fs/hubfs/IBCA-2018-Room.jpg?width=250&name=IBCA-2018-Room.jpg)The Awards follow a comprehensive selection process, involving three months of nominations, industry research and finalist submissions in the lead up to the night itself. A judging panel comprising independent experts in the insurance and finance industries determines the winners. The panel focused on innovation and excellence in customer service among several other key criteria. Our breakthrough results, namely doubling advisor usage of the Fast & Full Life Application process in 2018, were a key differentiator. They also highlighted our significant gains in customer satisfaction resulting from the many process improvements we implemented this year. Also in our category were Foresters Financial, Industrial Alliance, SSQ Financial Group, Sun Life and Great-West Life. A lot of work goes into everything we do for advisors and customers. Mike Stocks, Vice-President and Chief Marketing Officer, Retail, recognized that it’s a team effort that led to the award. “To make insurance and investments simple, fast and easy requires the passion, commitment and dedication of our great staff and the trust and cooperation of our valued distribution partners. Thanks to everyone for helping us to accomplish so much this year and we look forward to the many exciting initiatives we have coming in 2019.” This award pays tribute to the hard work of the amazing Retail teams in Operations, Sales and Marketing, and employees across the company, including the IT teams helping develop industry-leading technology, and the Graphic Design team focused on creating a better user experience through human-centred design principles. ![Get a quote and apply for life insurance](https://blog.empirelife.ca/hubfs/Logo/Combined%20Blog%20Images/GetAQuote-BlogButton-couple-EN.jpg) [BUY NOW](https://www.empire.ca/insurance/buy-life-insurance) ![Retirement Savings Tool](https://blog.empirelife.ca/hubfs/Blog_images/RST-Blog-EN.jpg) [Get Started](https://www.empire.ca/retirement-and-savings-tool) ### POPULAR POSTS ### CATEGORIES - [Insurance](https://www.empire.ca/blog/topic/insurance) - [Investments](https://www.empire.ca/blog/topic/investments) - [Group Benefits](https://www.empire.ca/blog/topic/group-benefits) - [Personal Finance](https://www.empire.ca/blog/topic/personal-finance) [Disclaimer](https://info.fastandfull.ca/disclaimer) [Legal](https://info.fastandfull.ca/legal) [Privacy Policy](https://info.fastandfull.ca/privacy-policy) [Accessibility](https://info.fastandfull.ca/accessibility) [Consumer Information](https://info.fastandfull.ca/consumer-information) [Contact Us](https://info.fastandfull.ca/contact) [Third-Party Tools and Sites](https://info.fastandfull.ca/third-party) [Confidentiality](https://info.fastandfull.ca/confidentiality) [Unsubscribe](https://info.fastandfull.ca/hs/manage-preferences/unsubscribe-simple) **CONTACT US** The Empire Life Insurance Company 259 King St. E. 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