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INSURING WITH CARE™ BLOG

Allison Barton

Recent Posts

Life Insurance – Something is Better than Nothing

Posted by Allison Barton

Apr 23, 2014 2:23:00 PM

Young couple reviewing papers

The ability to manage all of your financial priorities can seem daunting at times, especially for young Canadians starting out.

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Topics: Helpful Tips

The Empire Life Customer Service Difference

Posted by Allison Barton

Apr 15, 2014 11:03:37 AM

Woman with phone headset

What do you do when you get a telephone call from someone who is upset or frustrated?

For our Empire Life Customer Service Team, this situation is an opportunity to listen to a customer’s need and provide  help where we can.  

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Topics: Customer Service

6 Tips to Save on Life Insurance

Posted by Allison Barton

Apr 7, 2014 2:07:00 PM

Person holding piggy bank

Consumers are always looking for ways to save money and it’s no different when it comes to purchasing life insurance.

Here are six tips to save:

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Topics: Helpful Tips

Empire Life Customer Service Team Memorable Moments

Posted by Allison Barton

Apr 3, 2014 3:07:00 PM

Picture of Woman - Empire Life Customer Service Story 

It’s always great to hear from our Empire Life Customer Service Team on some of their most memorable interactions.

Here is one of those stories:

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Topics: Customer Service

Thankful for Service

Posted by Allison Barton

Mar 6, 2014 3:01:20 PM

Couple viewing laptop screen

It is always fantastic to receive feedback regarding the customer service at Empire Life.  

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Topics: Customer Service

Showcasing We Care at Empire Life

Posted by Allison Barton

Feb 26, 2014 2:58:41 PM

Picture of Nancy

“I am sending this note in recognition of Nancy.

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Topics: Customer Service

The Empire Life Difference When it Counts

Posted by Allison Barton

Feb 24, 2014 1:46:15 PM

Our deepest sympathy

One of the most difficult tasks after the death of a loved one can be filing a life insurance claim. 

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Topics: Helpful Tips

Touched by Care

Posted by Allison Barton

Feb 14, 2014 1:24:52 PM

TouchByCare-EN

Demonstrating how much we care and helping our customers during a difficult time is paramount to what we do.

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Finding the Right Match for Financial Advice

Posted by Allison Barton

Feb 11, 2014 1:02:00 PM

Young couple meeting with an Advisor

The DreamWorks animation movie Shark Tale starts with a young fish, Oscar, showing the viewer around his penthouse apartment, which when the camera pans out, we quickly realize he’s simply pretending in front of a large billboard advertisement. Unaware of the illusion, Crazy Joe the hermit crab, calls out to Oscar – “now that you live in a penthouse, can I be your financial advisor?”

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Topics: Helpful Tips

Understanding the Heart of the Matter at Empire Life

Posted by Allison Barton

Feb 7, 2014 2:46:07 PM

Lindsay at Work

Listening to our customers and understanding their needs is what makes our customer service team members the best at what they do. Through their customer awareness, they are able to help many people, just like this customer who took the time to let us know how appreciative she was of Lindsay’s understanding and guidance:

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Topics: Customer Service