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Allison Barton

Recent Posts

The Empire Life Customer Service Difference

Customer Service, Insurance

Woman with phone headset

What do you do when you get a telephone call from someone who is upset or frustrated?

For our Empire Life Customer Service Team, this situation is an opportunity to listen to a customer’s need and provide  help where we can.  

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6 Tips to Save on Life Insurance

Helpful Tips, Insurance

Person holding piggy bank

Consumers are always looking for ways to save money and it’s no different when it comes to purchasing life insurance.

Here are six tips to save:

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Empire Life Customer Service Team Memorable Moments

Customer Service, Insurance

Picture of Woman - Empire Life Customer Service Story 

It’s always great to hear from our Empire Life Customer Service Team on some of their most memorable interactions.

Here is one of those stories:

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Thankful for Service

Customer Service, Insurance

Couple viewing laptop screen

It is always fantastic to receive feedback regarding the customer service at Empire Life.  

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Showcasing We Care at Empire Life

Customer Service, Insurance

Picture of Nancy

“I am sending this note in recognition of Nancy.

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The Empire Life Difference When it Counts

Helpful Tips, Insurance

Our deepest sympathy

One of the most difficult tasks after the death of a loved one can be filing a life insurance claim. 

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Touched by Care

Insurance

Hands being held

Demonstrating how much we care and helping our customers during a difficult time is paramount to what we do.

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Finding the Right Match for Financial Advice

Helpful Tips, Insurance

Young couple meeting with an Advisor

The DreamWorks animation movie Shark Tale starts with a young fish, Oscar, showing the viewer around his penthouse apartment, which when the camera pans out, we quickly realize he’s simply pretending in front of a large billboard advertisement. Unaware of the illusion, Crazy Joe the hermit crab, calls out to Oscar – “now that you live in a penthouse, can I be your financial advisor?”

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Understanding the Heart of the Matter at Empire Life

Customer Service, Insurance

Lindsay at Work

Listening to our customers and understanding their needs is what makes our customer service team members the best at what they do. Through their customer awareness, they are able to help many people, just like this customer who took the time to let us know how appreciative she was of Lindsay’s understanding and guidance:

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Living Your Dreams

Helpful Tips, Insurance

Two boys with Canadian flag face paint

There is no better depiction of living your dreams than what will be taking place this week.  

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